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CRE Due Diligence Issues Log: Evidence and Decision Owners

Build a CRE diligence issues log that links each open question to its source, decision owner, next evidence and recorded disposition, with an editable CSV.

How-To Guides

CRE Due Diligence Issues Log: Evidence and Decision Owners

The short answer

Give each unresolved diligence question its own stable issue ID. Record the source and version, the exact question, the next evidence needed, a named decision owner, the affected assumption and the resulting disposition reference. Track document receipt, follow-up completion and the decision separately.

NextAutomation builds underwriting review workflows that connect source documents to the model and committee handoff. An issues log is a useful part of that system: it shows which conclusion is ready for a reviewer and which still needs evidence.

Start with the unanswered question

A folder can be complete while the acquisition case still contains an open question. The environmental report arrived, but its recommendation needs a response. A contractor's estimate covers one scope while the model assumes another. The rent roll and ledger use different periods. Each can generate a decision that a receipt checkbox cannot represent.

Keep the question narrow enough to answer. Replace 'check roof' with 'Does the supplied estimate include the replacement scope used in the buyer case?' Retain the estimate version and model assumption reference. A later estimate should create a traceable update instead of silently replacing the evidence.

The OCC Commercial Real Estate Lending handbook provides banking supervision context for prudent CRE credit analysis. It does not prescribe this spreadsheet or determine a buyer’s closing requirements. Use the transaction documents and responsible professionals to set those requirements.

Assign the decision and the next action separately

The person collecting a missing file may not be the person authorized to accept the resulting assumption. Give both responsibilities a field. In a real deal, use a named person and a review date rather than the role placeholders used below.

FieldUseful entryWhy it stays separate
issue_id / source_refI-01; rent-roll-v2, row 18Reopens the same question after a document revision.
question / next_evidenceReconcile period difference; request allocation detailSpecifies what would help resolve the question.
action_owner / decision_ownerAnalyst / investment reviewerCollecting evidence and accepting an assumption are different responsibilities.
affected_assumptionNOI case, model cell referenceConnects the question to the decision it can change.
status / disposition_refAwaiting evidence / blankMakes missing acceptance visible.
deadline / consequenceTransaction-specific review date and escalationComes from the actual review process, not a universal rule.

Use materiality categories agreed by the team. Record whether an exposure is unquantified, an illustrative sensitivity or an accepted amount. Do not invent a universal dollar threshold or let a model decide whether an issue permits closing.

Work five synthetic diligence questions

The five records below are synthetic workflow examples. They are not findings on an actual property, legal advice or a closing checklist. Reviewer labels are roles to replace with real assignments.

IssueEvidence and questionNext action / decision owner
I-01: rent timingRent roll v2 and ledger v1 cover different periods. What explains the difference?Request period allocation / investment reviewer.
I-02: roof scopeEstimate v1 excludes an area included in the buyer's capital plan.Request matched scope and estimate / technical reviewer, then investment reviewer for the model.
I-03: missing reportThe requested environmental report is absent.Obtain the report / environmental professional and transaction reviewers as appropriate.
I-04: task done, question openA revised tax bill was uploaded; the buyer case still uses the prior amount.Review timing and assumption treatment / investment reviewer with tax adviser input.
I-05: disposition recordedDeposit reconciliation has an accounting explanation and a referenced reviewer decision.Preserve the evidence and recorded disposition; reopen if relevant evidence changes.

In the supplied CSV, I-01 through I-04 remain unresolved and I-05 has a recorded disposition. The I-04 task is complete while its decision remains open. That distinction is intentional. 'Decision recorded' reports the exercise's workflow state; it does not certify legal sufficiency or a clear-to-close result.

Source received

Record file and version.

Question assigned

Request evidence and name the reviewer.

Disposition recorded

Retain decision and supporting reference.

A document can advance while the related decision remains unresolved.

Test the handoff with deliberate exceptions

Remove I-05's disposition reference while leaving its status unchanged. The acceptance check should flag the mismatch. Mark I-04's collection task complete and verify the decision still appears in the open-issues view. Supply a new estimate for I-02 and confirm the old version and prior question remain recoverable.

Next, open the committee output. It should identify unresolved issues that affect its assumptions, including the responsible reviewer and the evidence still needed. An AI-generated paragraph should not say that diligence is complete merely because every source slot has a file. Keep a human review step for the narrative as well as the structured register.

For issue-specific evidence, use the tenant-estoppel exception register, buyer property-tax bridge and warehouse power evidence checklist. Those guides deepen particular questions; this log connects the open questions across a review.

Download and adapt the register

Download the five-issue CSV and acceptance notes. Fill in the actual evidence locations, people and agreed deadlines before using the structure. Keep sensitive deal files in the authorized system rather than publishing them with a template.

The public source-to-output review exercise provides a separate inspectable handoff. Use it alongside your own permitted sample to define what a reviewer needs to see before accepting an automated output.

Frequently asked questions

What is a CRE due diligence issues log?

It is a record of unresolved evidence questions and recorded dispositions. Each row identifies the source, question, next evidence, responsible reviewer, affected assumption and decision reference.

When should an issue be marked closed?

Use the transaction team's agreed review process. In this teaching workflow, the reviewer records a disposition and its evidence reference before a decision is marked recorded. Uploading a document or finishing a task alone does not close the question.

Should an AI tool decide whether an issue blocks closing?

No. It can organize evidence and identify missing references. The responsible investment, legal, technical and other professionals determine materiality, acceptance and transaction consequences.

How is this different from a document checklist?

A document checklist tracks requested and received files. The issues log tracks the questions those files leave open, who must decide them and the evidence supporting the resulting disposition.

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